===== copy the text below only once =======
Instructions:
a. Please, copy the text of this entire document and paste them on 
    your e-mail.

b. Answer all questions given.

c. Please, do not send this as an attachment. E-mails with at-
   tachment(s) will instantly be deleted. Copy and paste, please.

d. The information being asked followed by an asterisk " * " is required.

e. For your PC problem to be considered, please supply the information below:

Company Name* :                                                        

Complete Company Address* :                                            
                                                                       

Company Telephone Number(s) (landlines only)* :                        

Company E-mail Address* :                                              

Web site (if available) :                                              

Contact Person and Job Title* :                                            

Is this urgent? Y/N:

Is this problem recurring? Y/N:

When is the best time to contact you?
Date:
Time:
===== copy the above text only once =======


Scenario #5
           My PC hangs-up or restarts without warning. It exhibits two or
           more of the above scenario, not one is exactly the same. Each 
           time it suddenly hangs-up (or restarts).

           Instructions:
           a. For each scenario that applies each time the problem occurs,
               follow the applicable link on the problem determination page.
               
           b. If only one scenario applies, and that the problem keeps
               repeating with slightly different variation each time, just
               follow the applicable link and describe what happens each
               time it occurs. Make two or more detailed description of
               what happens each time.

           c. Send the e-mail.